FAQ: Frequently Asked Questions
Below is a list of frequently asked questions (FAQs) asked by our clients. This list addresses our turnaround time, real estate photography techniques, and other important questions you may have. If you have additional questions not covered by this list, please contact us and we will be happy to assist.
Is this company licensed?
YES! RealEstatePhotosAtlanta.com is owned and operated by DG Digital Services, LLC. We are a legal entity registered in the State of Georgia and hold a local business license in Cobb County (OCC #OCC033214). Our address is 4901 Olde Towne Parkway, Suite 100, Marietta, GA 30068.
Hiring a local real estate company is not just a business decision; it’s an investment in our community’s prosperity. By choosing local, agents ensure that their money stays within the local economy, fostering growth and development right where it matters most. This commitment not only strengthens local business networks but also supports the economic well-being of our community, making it a thriving place for everyone.
What is your turnaround time?
Photos for real estate listings are typically delivered by 1:00 PM the day after the shoot.
Video Walkthroughs are delivered as soon as possible on the day after the shoot. Rarely, we will need an extra day for video edits.
Agent Walkthroughs are delivered as soon as they are ready, but typically take 2-3 business days to get this edit complete.
Zillow® Home Tours are typically delivered with the listing photos.
Zillow Floor Plans are processed by Zillow and out of our control. Typically, we see them within 24 hours, however some floor plans may take longer based on the size of the property.
Matterport virtual tours are processed as soon as we complete the scan. Some can be ready as early as the same day. Larger scans will take longer to process.
Commercial photography and videos will be delivered as defined through our contract.
Basic 2D Floor Plans are usually available within 24 hours.
Virtual staging for photos are typically available the same day, but guaranteed by the next day.
Virtually staged videos take extra time to edit. Under 5,000 sq. ft. are typically ready in 2-3 business days. Over 5,000 sq. ft. take a minimum of 3 business days.
Do I need to be at the property during the shoot?
No!
If you cannot be at the shoot, that is totally fine! Provide a lockbox code, Supra e-Key CBS code, or other access instructions and we will take care of it.
How much does real estate photography cost?
Real estate photography costs begin at just $173 for photography only.
The cost for real estate photography varies depending on the package selected and services required. We have a variety of add-on services like drone photography, video walkthroughs, and virtual tours.
Our real estate photography calculator will provide an estimate based on services selected. However, it is always best to build an order in our system for an accurate price.
How long will the shoot take?
Short answer: It depends on the level of service you booked and size of the property.
Your reservation email will reflect the approximate time your appointment will take. It is important to communicate this time to the seller if they will be at the property.
Photos Only: 45 – 120 minutes
Basic Packages: 60-140 minutes
Video Packages: 90-180 minutes
Premium Packages: 120 – 200 minutes
Can you notify the homeowner of your ETA?
Of course!
Please include contact information when booking and we will be happy to contact the homeowner approximately 1 hour before arrival.
How can I reschedule or cancel a shoot?
Rescheduling or cancellations is easy!
There is a link in the appointment email that will allow you to reschedule or cancel up to 24 hours in advance with no fees. This can be done from your phone or computer.
If you prefer, you may text or call us with your request.
You may be charged a $50 fee if rescheduling or cancelling within 24 hours of your booked time.
Can I change my order?
Yes!
Simply contact us via phone, text, or email info@realestatephotosatlanta.com with your request.
Some requests require special equipment or particular photographer. Therefore, we ask that your request be made 24 hours in advance when possible to accomodate your request.
Will I get MLS-sized photos?
Yes!
Our delivery system will give you links to download both print-ready high definition (HD) photos as well as MLS-resized photos that are accepted for upload on the FMLS and GAMLS.
Is HDR photography good for real estate photography?
HDR stands for high dynamic range and is the most common method used in real estate photography.
HDR photography is a photography method used by professional photographers to capture images that will show high quality details in both light and dark areas of a scene. This company’s founder, began using HDR photography in 2008, making him one of the most experienced HDR photographers around.
HDR photographers typically capture 3 to 5 exposures of the same scene. These exposures are then manually edited by our professional real estate photography editors to create one stunning photo.
Is flambient photography better for real estate photography?
“Flambient” is another method used in real estate photography which combines photos taken in ambient light with photos taken with a flash.
Typically, flambient photographers charge more for this type of photography since it involves the use of additional equipment.
HDR and flambient techniques both aim to capture images that will show the details in both light and dark areas of a scene.
Flambient photographers typically capture at least 2 exposures, but sometimes up to 7 or 8 are needed to “flash” and fill in areas in the same scene.
The editing process can sometimes be more time consuming than HDR processing since additional editing is usually required. Some prefer flambient over HDR as colors are considered more accurate.
Flambient is available as an option on our order form if desired at an added cost. Agents tend to invest in the additional cost only for high end luxury listings.
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